The product itself is good and looks sturdy and functional. However the assembly process was a pain, not because it’s difficult but the instructions aren’t clear and the items aren’t labeled. Also, they offer two assembly instructions, video or PDF, the video is not in the same order of the PDF, and you cannot zoom enough to identify the item the guy is using.

In the PDF the list of items at the beginning use one name and then the instructions use a different name.

The PDF also skips steps.

Both, the PDF and the video don’t explain how to attach the slow fold strut, so you have to guess it.

There are additional pieces that will use if you buy another attachment but those instructions are also not included so you keep wondering if you miss to put them somewhere. There are also additional wholes that are not been used, too many for my liking, they must have a purpose but surely not for the product I bought.

Prior to purchase I read numerous online reviews. One of the comparison reviews gave the JB rack a very positive rating. Having never built a vertical bike rack before it did take a bit of time to construct. One review claimed it took them 90 minutes. Definitely takes longer than 90 minutes. The written instructions need to be clearer. It is relatively light at 26kg and can be attached to a tow hitch solo. Not a fan of the “teal” colour front tyre rubber straps. The buckle cinch straps for the bottom tyres allow for a secure attachment. Have used it now a few times with both 3 and 4 mountain bikes. No issues. Very stable. All nuts provided were “nyloc” style so shouldn’t rattle loose. The rack is good value for money and does is intended job.